Job description

KES Solutions UK is an independent recruitment company based on the outskirts of Houghton-Le-Spring. Established in 2007 we have grown year on year and now with a team of 12 we have become one of the trusted agencies of the North East. Due to further expansion we are looking to recruit a Resourcer to join our team. This is very much an administrative role whilst also offering high levels of customer service to our clients and candidates.

Responsibilities Include:

• Understanding a variety of customers staffing needs across the North East region, including Manufacturing, Warehousing, Engineering, Chemical, Pharmaceutical and Business Support industries

• Advertising of job roles

• Carry out compliance checks such as right to work, etc.

• Processing new starter documentation and pre-payroll associated tasks

• Carrying out on-site inductions, including H&S protocols

• Resolving any queries or issues from client / workers

• Maintaining and monitoring agreed KPI’s and service level agreements

• Using candidate databases to match the right person to the client's vacancy

• Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client

• Requesting references and checking the suitability of applicants before submitting their details to the client;

• Briefing the candidate about the responsibilities, salary and benefits of the job in question;Preparing CVs and correspondence to forward to clients regarding of suitable applicants

• Organising interviews for candidates as requested by the client

• Informing candidates about the results of their interviews

Experience:

• The suitable applicant must be able to plan and manage a highly reactive workload therefore time management and planning will be essential to the smooth delivery of our service. 
• You will need to be able to communicate effectively at all levels, building trust through honesty, innovation and determination to ensure our clients and workers are happy and well informed. 
• Previous experience of working in an office environment or customer service is essential
• Excellent IT skills are required
• Those with previous recruitment experience would be highly desired although this is not essential as full training will be provided.